FAQ’s
Frequently Asked Questions
If you have a question that's not on the following list please reach out to us using the contact form below. We'll do our best to get back to you in a timely fashion.
Answers:
When will I receive my Beef Box?
For local deliveries we will contact you once your order is placed to arrange a time for delivery. We typically deliver on Wednesday and/or Saturdays.
We our FedEx shipments are sent out every Tuesday. Our goal is to get your beef to you in a timely manner. And we don’t want it sitting in a shipping warehouse over the weekend. By sending out our boxes on Tuesdays we ensure that you’ll receive the box on or before Friday of the same week.
I only want a box every other month. Can you do that?
As of March 2022 we have made significant changes to our subscription boxes. They are now design a full 6 months out and are intended to provide either a quarter or a half cow over that 6 month period. We are seeking customers who are excited about receiving their entire share of beef and unfortunately that means that we are no longer offering the option to PAUSE the subscription.
We do still offer the freedom to cancel anytime and there is absolutely NO obligation to pay for boxes that you don’t receive.
Can I get a custom box schedule?
At this time, our HIDEBOX subscriptions are delivered on a fixed monthly schedule. We have adjusted the prices and the quantity of beef in the boxes so that it is easier to find a box that fits your household’s level of beef consumption. Don’t forget that you can also add on extra ground beef and burger subscriptions to fill in the gaps in your meal plan!
What Ingredients are in your Meatballs and Meatloaf?
We too have dietary restrictions and our goal is to be as flexible as possible with our customers. If you would perfer not to recieve one or more of our Specialty Items due to allergies or other factors please let us know. We will do our best to accomidate you!
Homestyle Meatloaf –
Ingredients: Beef, Water, Bread Crumbs (Bleached Wheat Flour, Salt, Yeast, Sugar), Seasoning (Minced Onion, Bell Pepper, Salt, Celery, Carrots, Garlic, Parsley, Black Pepper). Contains: Wheat
Italian Style Meatballs –
Ingredients: Beef, Water, Bread Crumbs (Bleached Wheat Flour, Salt, Yeast, Sugar), Seasoning (Salt, Black Pepper, Garlic, Parsley, Onion). Contains: Wheat
I am local. Can I pick up my Freezer Box at The Cheek Ranch instead of having it shipped?
Absolutely! We’re your neighbors and we would love to show you our home base. Picking up your meat in person is free. Local delivery to your home or business is a small fee depending on distance.
I don’t live in Oklahoma. How far do you ship?
Good news, pardner! When you’re with us, you’re family. We ship our USDA inspected BLACK LABEL Beef well beyond our state lines.
We’ve worked closely with FedEx and other suppliers to ship our beef as far as possible while still keeping your beef frozen.
Do you charge sales tax?
Since our beef is straight from the farm there is no Oklahoma State sales tax.
I’d like a box of just steaks, please! Do you sell individual cuts?
Wouldn’t it be great if that is how cows were built? Unfortunately, premium steaks account for less than 20% of a cow. We are selling the beef that our family-owned ranch produces, and while we are larger than the average family cow-calf operation, we are still very small in comparison to the overall cattle industry. Because of that, selling individual steaks at this time is not sustainable for us or our subscribers. (See our philosophy above.)
Why should I buy from you?
At The Cheek Ranch, all of our beef is raised from birth right here in Yukon, Oklahoma. You can have confidence in knowing that our ranch practices are ethical, sustainable, and transparent. We also have the benefit of controlling the supply chain. So our amazing subscribers won’t experience the same beef shortages seen recently across the country.
We have worked hard to bring our beef subscription service to you at a price on par with many local alternatives which require an upfront bulk purchase and significant amounts of freezer space.
The Cheek Ranch Beef Boxes
Grass Fed & Grain Finished
Simply Delicious!
QUESTIONS?
Feel free to drop us a line or ask a question and we'll try to answer it as soon as possible.